How to order your medication

We no longer accept paper requests for repeat prescriptions therefore we are unable to accept requests made by post. This is to prevent the misplacement of prescription requests and avoid delays in prescribing.

We no longer accept paper requests for repeat prescriptions therefore we are unable to accept requests made in writing in person. This is to prevent the misplacement of prescription requests and avoid delays in prescribing.

We understand that some patients may find it difficult to order prescriptions online. If so, most pharmacies offer a repeat prescription request service. You can speak to your nominated pharmacy and set them up to order on your behalf. You can then submit your request to them via telephone or in person, and they will pass on your request to us.

Pharmacies can email repeat prescription requests to prescriptions.grovesurgery@nhs.net

Please note that we will only be accepting email requests from NHSmail addresses.

We do not accept requests for repeat prescriptions by telephone. This prevents dangerous errors being made and leaves the telephone lines free for urgent matters.

The most efficient way of ordering repeat prescriptions is by signing up to Patient Access or using the NHS App to to request medications.

To use the NHS App you must be aged 13 or over however, parents/guardians can contact the reception to request proxy access to a young patient's account. This would allow them to access and manage parts of patient's GP online services account and request for repeat prescriptions on their behalf.